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How set7win Handles Your Personal Data

Your account with set7win involves real data — your name, contact details, and the wallet connections you use through DANA, OVO, and GoPay.

Account data protectedDANA, OVO, GoPay wallet handling disclosedCookie use explainedYour access rights coveredContact path provided
set7win How set7win Handles Your Personal Data
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your language and wallet choice. You can clear cookies through your browser settings at any time, though this will log you out.

Data Retention

Account records are kept for as long as your account is active and for a period after closure where local law requires it. Transaction records linked to DANA, OVO, or GoPay are retained to support dispute resolution.

Account Security Practices

Login sessions use OTP verification sent to your registered mobile number. If you suspect unauthorised access, contact support through live chat immediately — we can suspend session tokens without closing your account.

Requesting Changes or Deletion

You can request a copy of your data, ask us to correct inaccurate details, or request deletion of your account. We aim to process verified requests within a reasonable period, subject to legal retention obligations.

PRIVACY CONTACT PATHS

Reach Us About Your Data

Team online

Live Chat Support

Open the live chat widget inside your account dashboard to raise a data query directly. Our support team can log your request and escalate it to the privacy team on your behalf.

Email Data Request

Send your data access, correction or deletion request to our support email address. Include your registered account email so we can match and verify your identity before actioning anything.

Account Settings Path

For minor updates — like changing your registered phone number or linked e-wallet — go to Account Settings and use the edit fields there. Changes to payment wallet links require identity verification.

Privacy Policy Questions We Get Asked

These are the questions we hear most from people reviewing their account privacy settings. If your question isn't covered here, reach out through live chat and we'll walk you through it.

No. We record transaction references and amounts for payment history, but your e-wallet PIN and password are never transmitted to or stored by set7win at any point.

Yes. Send a data access request to our support email with your registered account email. We'll verify your identity first, then send you a summary of the data we hold within a reasonable timeframe.

Contact support through live chat or email. Once we verify your identity and confirm there are no open transactions, we'll close the account and remove personal data except where retention is required by local law.

Only with payment processors like the rails behind DANA, OVO, and GoPay, and fraud-prevention services. We do not sell or rent personal data to marketers or unrelated third parties under any circumstance.

We use session cookies for login and preference cookies for wallet and language settings. You can clear or block cookies in your browser, but doing so will log you out and reset saved preferences each visit.

Transaction records for DANA, OVO, and GoPay deposits and withdrawals are retained to support dispute resolution and to meet obligations where local law requires record-keeping after account closure.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.